LightXtreme VPN data protection policy
Some information is gathered when you use LightXtreme VPN, and this page sets out exactly what that means
1. What gets recorded
Account and plan information
Opening an account or taking a plan brings us your email address, the order value and the date the plan ends
Connection entries in the app
The app writes temporary connection entries, including the server used and the duration, purely to keep lines healthy and to trace faults
Details seen when you visit
Using the website sends us technical facts such as browser model, device model, interface language and the page that referred you
2. Why it is recorded
Each item collected has a job: switching your subscription on, taking your payment, answering support tickets, repairing a route that misbehaves and meeting legal requests
We do not sell your personal information and we do not turn it into advertising profiles; sharing happens only where the law requires it, where you agree, or where a service you asked for needs it
3. Companies involved
Payments run through Alipay, WeChat Pay, UnionPay, credit card and PayPal, and those processors never see what you browse
Keeping the channel secure
Data on the wire is protected by Shadowsocks, Vless and WireGuard encryption, and DNS lookups travel inside the same tunnel
4. How long records live, and your say
Account and plan information is kept while you are a customer and for a limited period afterwards, which lets refunds and disputes be settled fairly
For customers under 18
The service is offered to adults. If the law says you are not one yet, please use it with a parent or guardian present
Changes to this policy
We may update this policy as the product changes, and each revision is published here with the date it takes effect